Please review the information below for helpful answers to frequently asked questions from presenters and attendees.

Presenter FAQs

Presenting in New Orleans

Q. Will ARVO print my poster?
Poster presenters must bring a copy of their poster to hang on their poster board in the Exhibit Hall. ARVO does not print posters. A list of New Orleans area printers is provided in our Poster Presentation Guidelines.

Q. What size are the printed posters?
Your poster must be smaller than 44” tall by 66” wide to fit inside the image area. Materials, including the title, may not extend beyond the image area. (see Poster Presentation Guidelines)

Q: Can I add a Co-Author or make edits/updates to my live presentation that I was unable to make on my submission?
No, ARVO does not permit any changes to the abstract after submission, including the addition of co-authors.

Q: Can I have a guest to watch my presentation in person?
Registrants who wish to have a spouse, domestic partner, significant other or immediate family member attend Annual Meeting sessions will need to purchase a guest pass, available at the Attendee Help desk for $75 per day. ARVO members, co-authors on abstracts or individuals having a professional interest may not register as guests. Guests must be accompanied by the registered ARVO attendee for onsite registration. Eligibility of guests will be verified. Children under 18 (who are not undergraduate scientific attendees) are not required to pay, but must pick up a wristband at the registration desk and be supervised at all times. Guests will be provided with wristbands; there will be a different color for each day.

Q. I’m no longer able to attend the Meeting in New Orleans. Do I have to withdraw my abstract?
No, you have the option to request approval of a co-author listed on the abstract as a substitute presenter to give the presentation for you (use the Substitute Presenter Approval Request Form).

Attendee FAQs

Q: Can I have my degree printed on my Name Badge?
No, only a registrant’s First/Last Name, Organization/Institution, City and Country, will be printed on their Name Badge.

Registration

Q. I registered for ARVO today, but I never received a confirmation email. What should I do?
Please check your spam filters and if you do not find the confirmation there, email arvo@arvo.org for assistance.

Q: Can I add sessions if I already registered for the Meeting?
Yes, you can add sessions to your previously purchased AM registration. (PDF instructions available)

Q: A colleague left our organization, can their membership and/or registration be transferred?
No, ARVO membership is non-transferrable and non-refundable. Annual Meeting registration is non-transferrable, but can be cancelled and refunded the amount paid, less an administrative fee of $75 ($40 for students). No refunds will be given for cancellations received in the ARVO office after 5pm, EDT on April 14, 2023.